Welcome to Salaf (https://salaf.bd). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].
When you visit our website and use our services, you trust us with your personal information. In this privacy policy, we describe our privacy practices. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products (such as attars, perfumes, and related accessories), or otherwise contacting us.
- Contact Information: Name, email address, phone number, and shipping/billing addresses.
- Payment Information: Data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number or bKash/Nagad details), and the security code associated with your payment instrument.
- Account Credentials: Passwords, password hints, and similar security information used for authentication and account access.
- Order History: Details of the attars, perfumes, and other items you have purchased from us.
2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
- To Fulfill and Manage Your Orders: We use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
- To Deliver Services to the User: We use your information to coordinate shipping and delivery of your physical products.
- To Send Administrative Information: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To Send Marketing and Promotional Communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
3. Will Your Information Be Shared With Anyone?
We only share and disclose your information in the following situations:
- Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and local delivery/courier partners in Bangladesh.
4. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
5. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.
6. What Are Your Privacy Rights?
If you are a registered user of Salaf, you may review, change, or terminate your account at any time by:
- Logging into your account settings and updating your account.
- Contacting us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
7. Governing Law
This Privacy Policy and our practices are governed by the laws of Bangladesh. Any dispute arising out of or relating to this Privacy Policy will be subject to the exclusive jurisdiction of the courts located in Bangladesh.
8. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
9. Contact Us
If you have questions or comments about this policy, you may email us at [email protected] or by post to:
