Terms & Conditions

1. Acceptance of Terms

You agree that your use of the website and any purchases made through the website constitute acceptance of these Terms. If you do not agree, you must not use the website.

2. Eligibility

You confirm that you are legally capable of forming a binding contract under the laws applicable in Bangladesh. If you are using the website on behalf of another person or entity, you represent that you have authority to do so.

3. Product Information & Availability

We strive to provide accurate product descriptions, images, pricing, and availability. However, we do not warrant that product information is error-free, complete, or current.

All products are subject to availability and may be updated, discontinued, or substituted without prior notice.

4. Ordering, Pricing & Payment

When you place an order, you are making an offer to purchase the selected products under these Terms. Acceptance occurs when we confirm the order and/or when we process your payment.

• Prices: Prices are displayed in the currency indicated on the website and may change before order confirmation.
• Payment: You agree to provide valid payment details. Charges may include taxes, shipping fees, or other applicable fees shown at checkout.
• Errors: If pricing or product information is incorrect due to typographical or system errors, we may cancel or refuse the order.

5. Shipping & Delivery

Delivery times are estimates and not guarantees. We are not liable for delays caused by courier services, customs/border authorities (if any), weather, or events beyond our reasonable control.

Risk of loss and damage to the products may transfer to you upon delivery to the address provided at checkout, unless otherwise required by applicable law.

6. Returns & Refunds

Returns and refunds are governed exclusively by our Return & Refund Policy. For eligibility rules, required evidence, and the notification timeline, please refer to: https://salaf.bd/returns-and-refund.

All return and refund requests are subject to verification in accordance with that policy.

7. Customer Responsibilities

• You agree to provide accurate information (including delivery address and contact details).
• You must not misuse the website, interfere with its security, or attempt unauthorized access.
• You are responsible for maintaining the confidentiality of any account credentials (if applicable).

8. Prohibited Conduct

You must not use the website for illegal purposes or to harm the Company, other users, or systems. We may suspend or terminate your access if we determine that you have violated these Terms.

9. Intellectual Property

All content on the website, including text, images, logos, graphics, and product branding, is the property of the Company or its licensors. You may not copy, distribute, modify, or exploit our content without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, or data arising from your use of the website or purchase of products.

Our total liability, if any, shall not exceed the amount paid by you for the relevant order, except where liability cannot be limited under applicable law.

11. Governing Law

These Terms are governed by the laws of Bangladesh. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangladesh.

12. Changes to the Terms

We may update these Terms from time to time. The updated version will be effective when published on this website. Continued use of the website after changes constitutes acceptance of the updated Terms.

13. Contact

If you have questions about these Terms, you may contact us at [email protected].